Vote pending happens when you choose the OFFLINE payment option as your method of payment. During this period, and after you have transferred the money to our bank account, our bank will send us a credit alert. We will then check if this corresponds with that you initiated on the website. If all is in order, we will activate the vote. The duration of this activity depends on how soon we receive the bank alert.
It’s either the user abandoned the transaction without completing the transaction or network interrupted at the point of transacting.
Sometimes, users with weak internet connectivity are debited without getting value. In such a case, the money would be reversed into your account within 24hours. Just give it some time and always use good internet connectivity to transact online. If after 3 days and money is not reversed back to your bank account, please meet your bank to complain.
No votes can be transferred to another candidate. You can however make another vote for your favourite candidate
It reflects immediately when you pay online.
Within 60mins or more. It depends on when our bank account is credited. Once we are credited, we will check, balance the payment and activate the vote. Irrespective of the time it is activated, be rest assured that the vote would be activated once it has been paid for.
Yes, you can vote from any part of the world. However, there may be limitations in some countries. American (USA) banks, for example, may decide not to honour transfers to Nigerian banks because of her poor reputation in international financial transactions. However, if you should encounter this problem, please use another payment option to transact.
OTP means one-time password and it’s an initiative by the CBN (Central Bank of Nigeria) to guide against fraud for all online transactions for all Nigerian bank account holders. OTP code are sent to the phone number on file of an account holder. User is expected to copy and paste the OTP code on the website link to complete transaction. Note: Your account will only be authorized to be debited after you have entered the OTP code on the website.
The initializing only happens for OPERA-MINI browsers when you want to call up the payment gateway. Please DO NOT use opera mini browser. You can use any other browser like Chrome.
Not all banks are onboard yet for select payment methods, if you experience this situation, please use another payment option to transact.